Privacy Policy

Introduction

gentle-cliff is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

By using our website or submitting information through our enquiry forms, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit an enquiry
• Email address for communication purposes
• Course preferences and educational background information
• Any additional information you choose to provide in messages

We also collect certain information automatically when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our courses
• To process enrolments and manage student accounts
• To send relevant updates about courses you have expressed interest in
• To improve our website and services based on usage patterns
• To comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website and business, bound by confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years unless you request earlier deletion.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us using the details provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Queen Street, Manchester, M2 5HQ, United Kingdom

Last updated: June 2024